Privacy Policy
Effective Date: [02 June 2025]
At TheKoshi, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.thekoshi.in or make a purchase from us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you place an order or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely via third-party gateways like Razorpay)
b) Non-Personal Information
- Browser type, device information, IP address, and pages visited (via cookies or analytics tools)
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you regarding your orders, delivery, or queries
- Improve our website and customer service
- Send you promotional offers (only if you have opted in)
- Prevent fraud or misuse
3. Sharing Your Information
We do not sell or rent your personal data to any third parties. However, we may share your information with:
- Courier and logistics partners for delivery
- Payment gateways (like Razorpay) for secure transactions
- Marketing/email service providers (only if you opt-in to newsletters)
All third parties are required to keep your information secure and confidential.
4. Data Security
We take appropriate steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is 100% secure. We do not store your payment details on our servers.
5. Cookies
Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, but it may affect site functionality.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies in your data
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of promotional communications at any time
To make a request, email us at thekoshi.in@gmail.com.
7. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before interacting with them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Please check back regularly for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
📧 Email: thekoshi.in@gmail.com
🌐 Website: www.thekoshi.in